Client and Customer care is at the core of our business. We do the right thing – always.
Tailored Debt Solutions
BCM specialises in tailored commercial and consumer early to late stage high volume debt collection and credit management solutions Australia-wide. BCM adopt a compliant, ethical and empathetic approach to debt collection taking into account our client’s brand and their customers circumstances.
Transparent service utilising digital technology
We provide our clients with access to our client portal which enables them to monitor our progress. The portal is available to them 24 hours a day, 7 days a week.
We provide our client’s customers with access to our customer portal which enables them to make instant payments, negotiate payment arrangements, view relevant documents and communicate with their Account Manager.